Chock full o’Nuts isn’t just coffee — it’s fuel for everyday heroes.
We know not all heroes wear capes. Some carry textbooks, stethoscopes, tool belts, or diaper bags. From teachers and nurses to first responders, parents, and beyond — you keep the world turning. This campaign is our way of saying: We see you. You matter. And yes, you’ve earned that coffee break.
Because powering real-life heroes?
Yeah, that’s what we do best.
Dive into our comprehensive 60+ page plans book, packed with research, strategy, creative execution, and everything in between. It’s the complete blueprint behind the campaign.
View the completed deck we presented to the client, showcasing our creative direction, strategic insights, and the bold reimagining of Chock full o’Nuts. It’s fun, vibrant, and brewed to grab attention.
Our goal is to boost national brand awareness and attract hardworking Gen Z and Millennial consumers with a bold, emotionally resonant hope campaign celebrating Chock full o’Nuts’ 100th anniversary.
This strategy celebrates everyday heroes through PR, digital storytelling, and real-world activations, reintroducing the brand as the energizing coffee for those who keep the world moving. Time to caffeinate the brand!
They’re our campaign’s core audience: real people with real responsibilities who rely on coffee as fuel. Not influencers—everyday heroes who keep the world running. They’re loyal to brands that show up for them, and that’s exactly where Chock full o’Nuts fits in.
We’re not reinventing the brand. We’re showing how it already aligns with the values of the people who count on it. Coffee isn’t just a habit, it’s fuel. People are already brewing it at home. We’re already part of their routine.
Focusing on the real heroes who power through, and staying true to what Chock full o’Nuts has always been, is what led us to our big idea. Brewed for Heroes.
Take a look at our Addicted Captives research to see the insights that grounded this strategy.
Firstly, we have revamped the current “mascot” of Chock full o’Nuts. Introducing Joe, a cartoon coffee mug.
Joe’s young, fun, and fresh, and made to grab the attention of Gen Z (who, let’s be honest, haven’t always been easy to reach). At the same time, his classic look taps into the cozy nostalgia our longtime fans know and love, that warm, familiar feeling people kept bringing up when we asked them what coffee means to them.
Joe’s not your average coffee cup. He’s a little sassy yet nostalgic, classic, and totally on brand. Think of him as Chock full o’Nuts’ hype man, brewing strong, pouring hot, and always showing up with a smile.
Joe’s not just a mascot anymore, he’s a no-nonsense, dependable hero who brings boldness, reliability, and energy to every pour.
To make sure Joe truly hit the mark, we ran concept testing with our target audience. Participants shared their age groups, 65% Gen Z and 20% Millennials , and gave us honest, direct feedback.
The verdict? Joe nailed it. He was described as fun, happy, and bold, with 64% saying he fits the brand very well or extremely well.
Joe’s more than just a face, he is Chock full o’Nuts in motion. He stands for the everyday hero, showing up when it matters most and fueling people through their busiest, most demanding moments.
Measured by interaction count (high fives, photos), event attendance, social media mentions, and post-event surveys to gauge impact and recall.
Key metrics include hashtag post count, user-generated content, engagement rate, reach, and sentiment analysis.
Tracked through impressions, reach, CTR, conversions, cost per click, and physical engagement like QR scans or foot traffic.
Effectiveness tracked through placement visibility, quick staff feedback, and follow-up surveys to assess awareness and relevance.
Impact assessed via changes in sales, customer feedback, social media buzz, and brand recognition surveys.
Success evaluated by usage data, top-selling products, repeat visits, and surveys on brand or campaign awareness.
Measured by open rates, click-throughs, conversions, delivery rates, and unsubscribe rates to optimize content and timing.
Measured by traffic, session length, bounce rate, conversions, and user feedback to evaluate engagement and usability.
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